Returns Policy

 

Returns

We just accept intact, unwashed and the original packaging with tag. Our return policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately we will not accept your return.

 

The item must have a return label, our warehouse staff will not receive the item without the return label. Please contact babeyond@outlook.com and our customer representative will send the return label to you before returning.

 

Our warehouse staff will check the condition of the item. If your item is in damaged/worn condition and the package without tag, we would not arrange the refund to you.

 

We could accept UPS, USPS. The return address is below:

BABEYOND warehouse

9640 Klingerman st.

259 MAST RD

South El Monte,  CA  91733

United States

Phone: +1 (626) 427-4869

 

Refunds

Once your return is received and the item and the package are intact, we will arrange the refund in 3-5 business days.

 

Attention, please! When you use the return label, the post office will charge the return shipping fees. We only arrange the refunds for items, the return shipping fees will be paid by customers.

 

After we arrange the refund, a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

babeyond@outlook.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at babeyond@outlook.com.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

 


BABEYOND